Management and Ownership
Apartment Owner and Management
Not every owner or manager is created the same. The family owned business has been replaced by larger regional and national companies who often invest money into their properties based on the old adage, “if it isn’t broken, don’t worry about it.” In other words, they don’t do preventive maintenance, and they are slow to respond to requests, even simple requests. Absentee management generally is fairly easy to spot, as it presents itself in the general appearance of a building’s cleanliness and aesthetics. Dirty hallways, over flowing trash bins, and high grass are signals to a prospective renter of poor management and poor maintenance.
How does one find out if a building has good management? One way is to check sites Apartment Ratings. This site offers prospective residents feedback as to how current and past tenants feel about a property. Though, sometimes the review process can be complicated. An upset or irate renter is more likely to post a review than someone satisfied with his or her renting experience. The total number of reviews is important; the greater the number of reviews, the more credibility as a whole can be given to the overall rating. A small number of reviews on an individual property provides insufficient data (no different than the scientific or medical studies we are more familiar with) for the prospective renter to use in making a decision.
Do your homework. Ask your friends what they know of the property. The leasing agent and office staff are a reflection of management. If they aren’t helpful, friendly or responsive, one should not be surprised if the maintenance team is not exceptional.